Step 1: 24 Hour Emergency Contact 

Prompt Water Damage Restoration

At SERVPRO®, we're ready to act 24/7 when you contact us about water emergencies, regardless of their size. Time is crucial in water damage situations, and a quick response can make all the difference.

Responsive Support Call Now - (253) 838-8999

We understand the stress and vulnerability that water damage can bring. That's why our team is here to offer expert guidance during this challenging time. With specialized training and extensive experience in water damage restoration, we're well-prepared to assist you.

What to Expect

When you reach out to us, we'll ask a series of questions to assess your water damage emergency. These questions help us determine the necessary equipment, resources, and the size of our SERVPRO team needed for the job.

Our SERVPRO Representative will inquire about:

  • Your contact information
  • Insurance details, if applicable
  • The property's address
  • The time of the water damage incident
  • The cause of the water damage, if known
  • The availability of electricity on-site

Rest assured, SERVPRO is here to provide capable and compassionate assistance when you need it most.

We Answer the Phone Ready to Help
Call Today - (253) 838-8999

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Federal Way has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment