Sewage Cleanup and Restoration

At SERVPRO®, we understand that sewer system backups can be incredibly unsettling, not to mention the health risks they pose due to bacteria and viruses in the highly unsanitary water. Our team is here with specialized training and the right equipment to make sure your property is safe and sound once more.

When it comes to sewage cleanup, we take a careful approach. We first assess the type of water contamination and then plan the most appropriate response to ensure a thorough restoration of your property. There are three categories of contaminated water we deal with:

Category 1: "Clean Water"

This water originates from a clean source but can turn more contaminated if not handled promptly.

Category 2: "Gray Water"

This contains a noticeable level of contamination that could lead to discomfort or illness if ingested.

Category 3: "Black Water"

This is extremely unsanitary and can cause severe illness or even death if ingested. Immediate avoidance is crucial.

We offer 24/7 emergency service because we recognize that sewage backup is an urgent situation that demands immediate attention. As water damage restoration specialists, we bring our expertise to the forefront to ensure the proper restoration of your home or business. Your safety is our top priority, so don't hesitate to rely on us for prompt and effective handling of these hazardous situations. We're here to help and make the process as smooth as possible for you.

Sewage Backup or Toilet Overflow? Call Us Today – (253) 838-8999

There are three major types of contaminated water. SERVPRO of Federal Way will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.