Highly Trained Restoration Specialists

At SERVPRO®, our team isn't just here to save the day - they're highly trained experts in property damage restoration. From rigorous training sessions at SERVPRO's Corporate Training Facility to prestigious IICRC certifications, our crew is armed with the knowledge and skills needed to rescue and restore your property.

IICRC Training

Welcome to the League of Restoration Legends. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets the gold standard in our industry, and our professionals dive deep into these standards. We specialize in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and much more. Rest assured, we're always at the top of our game!

Voluntary Employee Certification Training and Ongoing Education

Our SERVPRO Franchise team members are dedicated learners, taking on self-paced courses and exams. From foundational crew training to mastering fire and water restoration, carpet and upholstery cleaning, we equip our team with the skills needed to conquer any challenge. Our courses cater to insurance agents, adjusters, real estate professionals, and our own Franchise staff.

Online Learning

We harness the power of online learning to stay ahead. Our staff enjoys access to web-based training, the ultimate tool for continuous improvement. This voluntary program offers self-paced coaching, complete with engaging video presentations and support materials. Each module is sealed with a knowledge test to ensure our technicians and office staff remain at the forefront of industry standards.

Join Our Mighty Team at SERVPRO of Federal Way!

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning
• Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Federal Way offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar (non-credit course)